Frequently Asked Questions
We answer the most common questions about our products and services. For other questions, please contact us.
All questions related to us
What is a peptide?
A peptide is a short chain of amino acids linked together by chemical bonds called peptide bonds.
Amino acids are the basic units that form proteins, and when they link together in relatively short sequences—generally between 2 and 50 amino acids—they form peptides. These molecules often act as biological signals, meaning they can send instructions to cells to perform certain functions such as releasing hormones, repairing tissues, or regulating metabolism.
Many peptides exist naturally in the human body and play essential roles. In fact, several hormones, neurotransmitters, and growth factors are peptides or are made up of peptides.
What are research peptides?
Research peptides are short chains of amino acids synthesized in a laboratory to be studied in controlled scientific contexts.
How do I verify the purity of Peptaris products?
Each product includes a Certificate of Analysis (COA) issued by an independent lab with HPLC chromatography and mass spectrometry results. You can request it directly from each product's page.
What is the minimum guaranteed purity in Peptaris products?
All our products have a purity greater than 99%. This is our minimum requirement, not an average. If a batch does not meet this standard, it does not go to market.
How long will my order take to arrive?
Orders are processed within 24 to 48 business hours. Delivery time varies depending on your location, ranging from 1-3 business days, depending on the destination and the shipping method selected.
How should I store peptides?
Most peptides should be stored in a cool, dry place away from direct sunlight. Once reconstituted, refrigeration between 2°C and 8°C is recommended. Refer to the specific instructions for each product.
Are Peptaris products suitable for human consumption?
No. All Peptaris products are labeled and intended exclusively for scientific laboratory research. They are not approved by any health authority for use in humans or animals.
How can I track my order?
Once your order has been shipped, you will receive an email with the tracking number and a link for real-time tracking. You can also check the status from your account on our website.
When can I contact Peptaris?
We are available 24 hours a day, 7 days a week. You can email us anytime at peptaris@gmail.com and we will respond as soon as possible.